Updated Jul 2026

Frequently asked questions

Everything you need to know about managed AI API access, tokens, and integration services.

Getting Started
What is APItokendeal?

APItokendeal is a managed AI API access platform. We provide one OpenAI-compatible endpoint, token plans, usage tracking, and setup support for teams using multiple AI models.

API is the brand name used across the APItokendeal website and product pages.

Best for: prototypes, personal projects, SaaS products, automation workflows, and teams that want simpler model access. For mission-critical applications requiring guaranteed uptime, contact us about enterprise options.

How do I get started?

Three simple steps:

  1. Sign up and get 2,500,000 free tokens to try any model
  2. Choose an API Token Pack if you need more
  3. Pay with Stripe (credit/debit card) or USDT (BEP20), then receive your API key instantly

Your API key lets your app or coding tool use supported AI models through one connection. Not sure how to use it? Follow our Setup Guide — you can be ready in about 5 minutes.

Do I need a crypto wallet?

No crypto? Pay by credit or debit card through Stripe — no wallet needed.

For USDT payments, you need:

  • A crypto wallet that supports BEP20 (Trust Wallet, MetaMask, Binance Wallet, etc.)
  • USDT on BNB Chain (BEP20)
  • A small amount of BNB for gas fees (~$0.01 per transaction)

Make sure to select BEP20 network when sending. Sending on the wrong network may result in lost funds.

Is this compatible with my existing code?

Yes. If you use an OpenAI-compatible API setup, just change two lines:

base_url="https://api.apitokendeal.com/v1"
api_key="your_apitokendeal_key"

Supported text and image-capable models work with the same key. Audio and video generation are not currently supported.

Pricing & APItokendeal Tokens
How do APItokendeal Token plans work?

You top up your account with an API Token Pack. Usage deducts from your token balance based on the model used, input/output size, and model routing rules. Larger packs provide better effective token value for higher-volume workloads.

Current pricing: Starter $19.99 (25M tokens, 60% off base), Plus $34.99 (50M tokens, 65% off), Pro $59.99 (100M tokens, 70% off). Base rate is $5 per 2.5M tokens.

How much does each model cost?

Each model belongs to a weight tier (1x, 2x, 5x, 10x, up to 20x) that determines how many tokens are deducted per request. Higher-tier models cost more tokens to use. Check the Model catalog for each model's weight tier and current pricing.

How are tokens consumed per model?

Token usage is calculated using the model weightage:

charged_tokens = actual_tokens_used * model_weight

Examples:

  • 1x model: 1M actual tokens deducts 1M tokens
  • 2x model: 1M actual tokens deducts 2M tokens
  • 5x model: 1M actual tokens deducts 5M tokens
  • 10x model: 1M actual tokens deducts 10M tokens

If you have 10M tokens, that gives you:

  • 10M usable tokens on a 1x model
  • 5M usable tokens on a 2x model
  • 2M usable tokens on a 5x model
  • 1M usable tokens on a 10x model

Your Account dashboard shows real-time usage per model.

What's the difference between APItokendeal tokens and AI model tokens?

APItokendeal tokens are your prepaid balance. AI model tokens are the units a model reads and writes. Your balance is deducted from the model tokens used, multiplied by that model's weight. For example, 1M model tokens on a 2× model deduct 2M APItokendeal tokens.

Can I try before I buy?

Yes. New accounts receive 2,500,000 free tokens for 30 days. Use them to test supported models and your setup before purchasing a token pack.

What happens to unused tokens?

Unused token balance expires 90 days after purchase. Every time you top up, your expiration date rolls forward, extending the life of your current balance. We recommend buying the plan that matches your expected usage window.

Why do my tokens expire?

Token expiry helps us maintain reliable service and offer the largest practical discounts. APItokendeal works like a shared capacity pool: some customers use more than expected while others use less. A defined usage window lets us balance that capacity, plan provider costs, and keep pricing lower for everyone. Each successful top-up extends the expiry of your current balance by another 90 days.

Can I get a refund?

Your purchase is protected: if your API key does not work within 1 hour of delivery, we will replace it or refund you immediately. Service purchases have a 7-day money-back guarantee if we do not deliver what was promised.

Standard token packs are non-refundable once the key is delivered and working.

Technical
Which models are available?

We support 30+ models across premium, budget-friendly, multilingual, coding, and specialized categories.

See the full list with model weightages on the Model catalog.

How do I monitor usage?

Your Account dashboard provides:

  • Real-time token balance and expiration countdown
  • Usage breakdown by model
  • Transaction history
  • API key management
Where is the setup guide?

Follow our Setup Guide for step-by-step instructions on configuring your API client, connecting to supported tools, and setting up your first integration.

Which model should I start with?

Start with gpt-5.4-mini for a balanced first model. For harder reasoning or review, try Claude Sonnet. Compare available models and their token weightage in the Model Catalog, then switch models as needed.

What happens when my tokens run out mid-session?

New API requests stop until you top up. Your existing work is not deleted, but your app or coding tool may show an insufficient balance error. Check your dashboard balance and top up before long sessions.

Do you support streaming, function calling, and vision?

Streaming and function calling depend on the selected model and client compatibility. Vision works with supported image-capable models. Audio and video generation are not currently supported; check the Model Catalog for model capabilities.

Can I generate multiple API keys?

Not at the moment. Each account comes with one API key. For separate projects or team members, use separate accounts until multiple keys are supported.

Security & Compliance
Is my data secure?

We do not store or read your prompts or AI responses. Your messages are sent to the selected AI provider, such as OpenAI or Anthropic. We log request counts and token usage needed for billing and account management.

Are you GDPR/CCPA compliant?

APItokendeal does not store personal data beyond the account email and billing-related records needed to operate the service. Card payments are processed by Stripe; USDT payment proofs are handled through our service records under standard data-protection practices.

We do not store or read your prompts or AI responses. For model-level GDPR, CCPA, or industry compliance, review the policies of the AI provider you select. Contact us if you need documentation for your compliance review.

Can I get an invoice or receipt?

For Stripe payments, you receive an email receipt automatically. We can also provide a summary invoice on request — email us with your details.

For crypto payments, blockchain transactions on BEP20 (BNB Chain) are public record and serve as your receipt.

Services & Support
What services do you offer?

We offer four service tiers (see Services page for details):

  1. Setup Concierge ($49): Wallet setup, first purchase, API key testing. 30 minutes.
  2. Workflow Onboarding ($299): Custom workflow design for your use case. 2 hours + 2 weeks support.
  3. Cost Optimization ($199/month): Model routing, prompt compression, usage analysis. Ongoing.
  4. Done-For-You Integration ($999+): Full turnkey solutions: chatbots, automation, custom integrations. 1-2 weeks delivery.
Do you offer technical support?

Self-serve customers: Email support (24-48 hour response).

Service customers: Same-day response, priority support, direct access to our team.

Setup issues (API key not working, payment problems): Immediate support for everyone.

Can you help me reduce my AI costs?

Yes. Our Cost Optimization service ($199/month) typically reduces AI spending by 40-70% through smart model routing (using cheaper models when quality difference is negligible), prompt compression, usage analysis, and monthly cost review calls. Most customers break even in the first month.

Still have questions?

Can't find what you're looking for? We're here to help.

Email us